Warranty Info

PrintSubject to the exclusions set forth herein, Coronet Inc. warrants its commercial indoor light emitting diode (LED) fixtures, including the LED arrays and the LED drivers installed by Coronet within the fixtures and integral control devices (“Product(s)”) to be free from defect in material and workmanship (the “Limited Warranty”) for a period of five (5) years from the date of shipment from Coronet’s facilities. The LED arrays in the Product(s) will be considered defective in material or workmanship only if a total of 15% or more of the individual light emitting diodes in the Product(s) fail to illuminate. Exceptions apply as stated on product specification sheet.
In addition to all other conditions set forth herein, this Limited Warranty only applies to Products that meet all of the following conditions: (a) the Product was purchased by a contractor on behalf of the end-user or by the end-user from an authorized Coronet distributor who purchased the product directly from Coronet and from no other source; (b) if the Product has been installed, the entire installation was performed by a licensed electrician or under the supervision of a licensed electrician and the product was in its original, unopened and new condition at the time of installation. This Limited Warranty applies to the Products, including the LED electronics and components, only if properly installed. This Limited Warranty does not extend to any Products that have been subjected to improper installation or operation, alterations, power surges or overheating due to external conditions.
Ballasts, lamps, and emergency batteries are excluded from this Limited Warranty. Coronet manufacturers of ballasts, lamps, and emergency batteries incorporated into the Product(s) are solely responsible for any costs or expenses related to any claims, repairs, or replacements associated with any such component(s). Assistance with warranty claims for any such component(s), and/or copies of each applicable manufacturer’s warranty, may be obtained from an authorized Coronet post-sales or customer service representative.
This Limited Warranty will extend to Products where any of the following occur during the 5 year warranty period: (a) LED Light Output drops below 70% of the initial output; (b) LED color temperature shifts more than 400K in CCT; (c) LED driver fails to operate within Coronet’s specifications; (d) fixture finish exhibits cracking, peeling, excessive fading or corrosion (excluding natural aluminum or brass products).
This Limited Warranty applies only when the Product(s) are installed in applications in which ambient temperatures are within the range of specified operating temperatures and are operated within the correct electrical values as shown on the LED driver Label. Coronet will not be responsible under this Limited Warranty for any failure of the Product(s) that results from external causes such as: acts of nature; physical damage; exposure to adverse or hazardous chemical or other substances; use of reactive cleaning agents and/or harsh chemicals to clean the Product(s); environmental conditions; vandalism; fire; power failure, improper power supply, power surges or dips, and/or excessive switching; induced vibration; animal or insect activity; damages caused in transit; fault or negligence of purchaser, any end user of the Product(s) and/or any third party not engaged by Coronet; improper or unauthorized use, installation, handling, storage, alteration, maintenance or service, including failure to abide by any product classifications or certifications, or failure to comply with any applicable standards, codes, recommendations, product specification sheets, or instructions of Coronet; use of the Product(s) with products, processes or materials supplied by any end user or third party; or any other occurrences beyond Coronet’s reasonable control. Coronet also will not be responsible under this Limited Warranty for any substantial deterioration in the Product finish that is caused by failure to clean, inspect or maintain the finish of the Product(s). If the Product(s) are used on existing foundations, anchorages or structures, the end user is solely responsible for the structural integrity of such existing foundations, anchorages or structures and all consequences arising from their use. Adequate records of operating history, maintenance, and/or testing must be kept by the end user and provided to Coronet upon request to substantiate that the Product(s) have failed to comply with the terms of this Limited Warranty. Neither polycarbonate nor acrylic material used in the Products is warranted against yellowing, as yellowing may naturally occur over time due to normal aging. The Product(s) are not warranted against costs that may be incurred in connection with changes or modifications to the Product(s) required to accommodate site conditions and/or faulty building construction or design. In addition, the Product(s) are not warranted against cost resulting from installation of a third party components, failures of third party supplied components, or failures of Coronet supplied Product(s) caused by a third party supplied component.
All decisions regarding the existence or non-existence of defects or otherwise affecting the Limited Warranty shall be made by Coronet and shall be final and binding on all parties. Where a defective Product is replaced under this Limited Warranty, the remaining balance of the original warranty period shall remain effective. This Limited Warranty excludes labor allowances unless authorized by Coronet in writing in its sole discretion.
Claims for defective components must be made in writing directly to Coronet within ten (10) business days of failure. Absent such timely notice of claim, this Limited Warranty shall be void and of no effect.
If the Product(s) fail to comply with the terms of this Limited Warranty, Coronet, at its sole option, will repair or replace the Product(s) with the same or a functionally equivalent Product(s) or component part(s). This Limited Warranty excludes labor and equipment required to remove and/or reinstall original or replacement parts. This Limited Warranty extends only to the Product(s) as delivered to, and is for the sole and exclusive benefit of, the original end user of the Product(s) at the original location. This Limited Warranty may not be transferred or assigned by the original end user. The repair or replacement of any Product(s) or component part within the Product(s) is the sole and exclusive remedy for failure of the Product(s) to comply with the terms of this Limited Warranty and does not extend the Limited Warranty period. Limited Warranty claims regarding the Product(s) must be submitted in writing within (30) days of discovery of the defect or failure to an authorized Coronet post-sales or customer service representative. Product(s) or component part(s) may be required to be returned, freight prepaid, for inspection and verification of non-conformance by Coronet, but no Product(s) or component part(s) will be accepted for inspection, verification or return unless accompanied by a “return authorization number” which can be obtained only from an authorized Coronet post-sales or customer service representative. Coronet is not responsible for any costs and expenses incurred in connection with shipment of Product(s) to Coronet, but Coronet shall bear all cost and expense incurred in connection with shipment of replacement Product(s) to the customer.
THE FOREGOING LIMITED WARRANTY TERMS ARE CORONET’S SOLE AND EXCLUSIVE WARRANTY AND ARE IN LIEU OF ALL OTHER WARRANTIES, AND ARE PURCHASER’S SOLE AND EXCLUSIVE REMEDY, AND CORONET EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, RELATING DIRECTLY OR INDIRECTLY TO THE PRODUCT(S), WHETHER ORAL, WRITTEN, OR ARISING BY COURSE OF DEALING OR USAGE OF TRADE, INCLUDING WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NO AGENT, DISTRIBUTOR OR OTHER SUPPLIER OF CORONET PRODUCTS HAS THE AUTHORITY TO MODIFY OR AMEND THIS LIMITED WARRANTY WITHOUT EXPRESS WRITTEN AUTHORIZATION FROM CORONET. In addition to the foregoing, CORONET DISCLAIMS ALL WARRANTIES WITH RESPECT TO ALL OTHER PRODUCTS, INCLUDING WITHOUT LIMITATION PRODUCTS THAT HAVE BEEN PURCHASED FROM ANY PERSON OR ENTITY OTHER THAN AN AUTHORIZED CORONET DISTRIBUTOR, OR INSTALLED BY ANY PERSON OR ENTITY OTHER THAN A LICENSED ELECTRICIAN OR UNDER THE SUPERVISION OF A LICENSED ELECTRICIAN, AND ALL PRODUCTS THAT ARE USED OR ARE OTHERWISE NOT IN THEIR ORIGINAL CORONET PACKAGING AT THE TIME OF INSTALLATION.
The total liability of Coronet on any and all claims of any kind, whether in contract, warranty, tort (including negligence), strict liability or otherwise, arising out of or in connection with, or resulting from, Coronet’s performance or breach of this Limited Warranty, or from Coronet’s sale, delivery, resale, repair, or replacement of any Product(s) or the furnishing of any services, shall in no event exceed the purchase price allocable to the Product(s) that give rise to the claim, and any and all such liability shall terminate upon the expiration of the warranty period specified above.
IN NO EVENT SHALL CORONET BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, EVEN IF INFORMED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER AS THE RESULT OF BREACH OF CONTRACT, LIMITED WARRANTY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY, INCLUDING WITHOUT LIMITATION LABOR OR EQUIPMENT REQUIRED TO REMOVE AND/OR REINSTALL ORIGINAL OR REPLACEMENT PARTS, LOSS OF TIME, PROFITS OR REVENUES, LACK OR LOSS OF PRODUCTIVITY, INTEREST CHARGES OR COST OF CAPITAL, COST OF SUBSTITUTE EQUIPMENT, SYSTEMS, SERVICES OR DOWNTIME COSTS, DAMAGE TO OR LOSS OF USE OF PROPERTY OR EQUIPMENT OR ANY INCONVENIENCE ARISING OUT OF ANY BREACH OF THE FOREGOING LIMITED WARRANTY OR OBLIGATIONS UNDER SUCH LIMITED WARRANTY.
Coronet reserves the right to modify or discontinue this Limited Warranty without notice provided that any such modification or discontinuance will only be effective with respect to any Product(s) purchased after such modification or discontinuance.

(Refer to Application File # 100920-01)

Print
These standard terms and conditions apply to all purchases whether or not such purchase is subject to a signed purchase order agreement or distribution agreement between Coronet Inc. (“Coronet”) and the Purchaser.Coronet hereby gives notice of its exception to any different or additional Terms and Conditions other than as stated herein and these Terms and Conditions supersede all those published and issued previously by Coronet as well as any terms and conditions set forth within Buyer’s documents. All sales are expressly made conditional upon Buyer’s consent to the following Terms and Conditions. Buyer’s acceptance of the provisions of Coronet’s Terms and Conditions as recited herein shall be conclusively presumed upon Buyer’s receipt of the goods. These Terms and Conditions constitute the entire agreement between Coronet and the Buyer, other than the specific terms set forth in the purchase order as accepted by Coronet and supersede other communications between the two parties, whether written or oral.

Pricing
QUOTATION PRICE PROTECTION

All prices shown in the price lists are subject to change without notice. All quotations on special products or modifications to catalog items are binding only if confirmed in writing by Coronet for the period shown on the quotation. All quotations on equals are subject to approval after the submission of catalog cuts. Quotations are based on complete shipments unless otherwise stated in writing on our quotation. Price protection will be provided for a period of thirty days from date of quotation from Coronet.

Acceptance of Orders
ACCEPTANCE

All orders are subject to (i) acceptance by Coronet and (ii) these terms and conditions. No order is binding unless Coronet issues a written acknowledgement or acceptance. Coronet reserves the right to reject any order for any reason.

All orders are subject to acceptance by Coronet at its order receipt location and are subject to Coronet’s Terms and Conditions set forth herein. Coronet reserves the right to select its customers and reject any order. Additions to orders are allowed provided the original order has not yet been released to manufacturing. Any other terms proposed by Buyer and/or stated in a customer’s purchase order are not allowed unless expressly accepted in writing. Acceptance of any order is subject to availability of product and the ability of Coronet to deliver. Orders will be billed at prices in effect at time of shipment unless otherwise agreed. Coronet reserves the right to refuse to make direct shipments to destinations outside the customer’s normal trading area. Buyers placing orders who are not authorized to purchase and sell Coronet products will be referred to the closest appointed stocking distributor in their area.

Limited Warranty and Limitation of Liability
WARRANTIES

Coronet’s sole and exclusive warranty and liability therefor is set forth on Coronet’s website.

APPLICATION

Coronet does not warrant the accuracy of and results from product or system performance recommendations resulting from any engineering analysis or study. This applies regardless of whether a charge is made for the recommendation, or if it is provided free of charge. Responsibility for selection of the proper product or application rests solely with the Buyer. In the event that errors or inaccuracies are determined to be caused by Coronet, its liability will be limited to the reperformance of any such analysis or study. Products should be installed, used and maintained in accordance with the applicable Coronet instructions, National Electrical code and/or any prevailing local codes. No modifications to Coronet product can be made. Any modification will void any U.L. listings and Coronet warranty.

LIMITATION OF LIABILITY

IN NO EVENT, WHETHER AS A RESULT OF A BREACH OF CONTRACT, TORT, STRICT LIABILITY, WARRANTY OR ALLEGED NEGLIGENCE, SHALL CORONET BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, MULTIPLE, PUNITIVE OR CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE, LOSS OF USE OF THE EQUIPMENT OR ANY ASSOCIATED EQUIPMENT, LOSS OF CAPITAL, COST OF SUBSTITUTE EQUIPMENT, FACILITIES OR SERVICES, DOWNTIME COSTS, OR CLAIMS OF THIRD PARTIES OF THE BUYER FOR SUCH DAMAGES. IN NO EVENT SHALL CORONET’S TOTAL LIABILITY FOR ANY REASON ARISING HEREUNDER EXCEED THE PURCHASE PRICE PAID TO CORONET FOR THE PRODUCT PURCHASED BY BUYER HEREUNDER.

Any claim by Buyer for breach of the foregoing warranty shall be deemed waived by Buyer unless submitted to Coronet in writing within thirty (30) days from the date Buyer discovered, or by reasonable inspection should have discovered the alleged breach. Any cause of action for breach of the foregoing warranty shall be brought within one year after the cause of action has occurred.

Any charges for labor, materials, etc. that does not have our written approval before such work is implemented will not be allowed. Contact Coronet Lighting Technical Services for support.

NOTE: Catalog pages are for reference only. Specifications and dimensions may change without notice.

CANCELLATIONS

If Coronet chooses to replace the Product and is not able to do so because it has been discontinued or is not available, Coronet may replace it with a comparable product. Where defects in materials, manufacturing or design cause the product/solution failure, they shall be repaired or replaced (at Coronet’s discretion) according to the most practical resolution for the customer as defined by Customer Care Transport related damage is also included in the policy and should be redeemable from our transport contracts. Shipment related to resolving the warranty claim (products to the customer/site, samples back from the customer/site to Coronet) is included in the agreed conditions.

Stock Product – Buyer may cancel orders with written notice to Coronet subject to the following conditions and with Coronet’s written consent. For current stocked product the buyer shall accept delivery of and pay for at the agreed upon prices all products which are released and/or allocated for this order. Coronet will always try to accommodate requests for cancellations but cannot guarantee stoppage of shipment for stocked product. If an order for stocked product is stopped after picking and prior to shipment buyer shall pay any costs associated with this order. If a cancellation request is received and the order cannot be stopped the product can be returned according to terms as outlined in the Return Goods Policy section. Non-Stock Product – Cancellation of non-stock product may be made only if no work has been performed and no material purchased. If work has been performed any costs incurred will be charged to the customer, which may include a cancellation charge up to the price of the product. Upon cancellation, buyer owned materials will be disposed of by the seller at its discretion.

RETURNED GOODS GENERAL CONDITIONS applying to all transactions:

Coronet will not accept any charge-backs, nor will any labor or material costs be reimbursed without prior written approval from Coronet. This warranty does not cover ballasts, drivers or lamps if any, installed in the lighting fixture or other components manufactured by third parties. Coronet specifically excludes any liability for any costs of any kind or nature incurred by purchaser due to a defective ballast, driver, lamp or other component manufactured by a third party. Purchaser’s sole recourse for defective ballasts, drivers, lamps or other components manufactured by a third party is against such third party manufacturer.

No representative, dealer, or employee is authorized to give any warranty other than as expressed herein unless made in writing and signed by a Coronet officer. This warranty does not apply to products repaired or altered outside the Coronet factory.

  1. Merchandise is not returnable without the written consent of Coronet.
  2. Request for permission to return merchandise must be made in writing within 90 days from date of shipment and expires 90 days after receipt except defective products, and Buyer must provide original Coronet invoice number.
  3. 3. All returned goods must be in excellent, resalable condition and packaged in the original carton. Products will be inspected upon return and any service or repair needed to place them in first class, saleable condition will be charged and added to the restocking charge. A 35% minimum restocking charge on standard product will be deducted from all credits issued on authorized standard product returns. Credit will be issued for only the actual quantity received and will be based on original invoice or price in effect at the time of the return shipment, whichever is lower.
  4. Return Materials Authorization (RMA) form, supplied by Coronet, must accompany the return shipment.
  5. Return freight must be prepaid. Material must be received by Coronet within ninety, (90) days of issuance of RMA and must be non-discontinued product.
  6. Net value of the return must not be less than $250.
  7. Coronet reserves the right to deduct for any damage sustained in transit.
  8. Unauthorized returns will be refused. Items returned without proper authorization from Coronet will, at the sole option of Coronet, be returned to Buyer freight collect, or scrapped immediately with no issuance of credit. Unauthorized material included in a return will not be credited. Disposition of these items is left up to Coronet. All non-stocking, special or custom made product is not returnable.
  9. On direct shipment orders, returns will be allowed up to 5% of the job value.
  10. The Buyer shall remain absolutely liable for the purchase price of all merchandise, and Coronet will not be bound by terms and conditions imposed by any third party.

Product Specification
PRODUCT, SPECIFICATIONS, VARIATIONS, ERRORS

In the event of a conflict between a customer’s written order and Coronet’s drawing or specification sheet marked “approved,” the Coronet drawing or specification sheet shall prevail. Should customer fail to provide detailed specifications, then Coronet’s interpretation of non-specified characteristics shall prevail. Every effort is made to avoid errors in catalogs, specification sheets and data references. Coronet will not accept responsibility for labor charge-backs in connection with errors in typography, measurements and dimensioning, descriptions, omissions, etc. Orders containing such phrases as “all materials to be supplied as per project plans and specifications,” etc., are subject to separate written acceptance by Coronet.

Coronet reserves the right to discontinue items, modify designs, and change specifications or prices without incurring any liability. Discontinued fixtures if ordered may not be returned for credit.

INVOICING

All invoices are due and payable per the standard terms stated herein. Buyer shall be liable for legal fees incurred by Coronet to collect past due amounts. In the case of an apparent discrepancy in a line item charge, the Buyer is obligated to advise Coronet Lighting Customer Service in writing of the nature of the claimed discrepancy within five (5) days of receipt of the invoice. This includes all requests for proof of delivery. A claim of discrepancy does not relieve Buyer of the absolute obligation to pay the remaining balance of the invoice in accordance with the standard terms of payment. Coronet, after review, will have sole discretion to resolve the discrepancy; and the Buyer expressly agrees to abide by Coronet’s decision. Coronet will promptly advise Buyer of its decision regarding any disputed items or charges.

CONFIDENTIALITY

Buyer agrees that all information furnished by Coronet in connection with the sale of items will be confidential. The Buyer agrees not to disclose any such information to any other person, or use such information for any purposes other than performance hereunder.

GENERAL

Any assignment of rights hereunder by Buyer without the prior written consent of Coronet shall be void. No waiver by Coronet or any default shall operate as a waiver of any other default or of the same default on a future occasion. Coronet shall have the right to credit toward the payment of any monies that may become due from Buyer, any amounts that may now or hereafter be owed by Buyer under this or any other agreement or transaction between Coronet and Buyer. If any provision of this agreement is found to be invalid or unenforceable in any respect, the validity and enforceability of the remaining provisions shall not be affected. All clerical errors are subject to correction. The construction, interpretation and performance of Coronet and Buyer hereunder and all transactions hereunder shall be governed in accordance with the laws of the State of New Jersey. Venue for any litigation arising hereunder shall lie exclusively in the State and Federal Courts of New Jersey.

FORCE MAJEURE

Under no circumstances shall Coronet be liable for any delay or failure to perform hereunder when such failure or delay is, directly or indirectly, caused by, or in any manner arises from fire, floods, accidents, civil unrest, acts of God, war, governmental interference or embargoes, strikes, labor difficulties, shortage of labor, fuel, power, materials, or supplies, breakage of machinery or apparatus, transportation delays, or any other cause or causes (whether or not similar in nature to any of those hereinbefore specified) beyond its sole and reasonable control.

Additional information concerning LED products: LED products, by their nature, are very sensitive to heat, installation and operation must be within the product guidelines and, if no installation instructions are provided, in a good and workmanlike manner by competent installers. LED products must be installed in applications where ambient temperatures are within the range of specified operating temperatures and are operated within the electrical values shown on the LED driver. Any questions about installation should be directed to Coronet prior to any installation. Unauthorized removal of LED modules will void the warranty. A reduction in luminous flux is normal as long as the relevant value does not fall below 0.6%/1000h burning hours. A luminous flux within that range is considered normal and not a defect. Due to technical progress and changes in the luminous flux of products that is caused by their use, subsequent deliveries of LED light sources may have light properties deviating from those of the original products Coronet warrants that the initial LED Correlated Color Temperature (CCT) at the time of shipment will be within described parameters as stated in the Coronet product specification sheet. If the product specification sheet specifies a certain Correlated Color Temperature only and not parameters, Coronet warrants that the CCT will be within 10% of that CCT, or within the range specified on the specification sheet at the time of shipment. Coronet further warrants that the initial luminous flux will be within 10% of the range specified in the specification sheet at the time of shipping. Coronet will not be responsible for any color shift in LED modules installed in Coronet fixtures. Color changes or shifts in LED lighting are a natural consequence of LED lighting and shall not be considered a defect covered by this limited warranty.

New York Showroom

54 W 21st Street, Suite 909

New York, NY 10010

Headquarters

55 Shepherds Lane

Totowa, NJ 07512

Enquiries & Support

General Information

info@coronetled.com